1. Our shopping and Errand services are not free; these services shall attract a fee

2. Our pick up charges shall be based on the location of your cargo within Lagos.

3. Goods brought in for shipment shall be thoroughly checked and searched by our staff for compliance, government agency

4. The airlines shall decide the final weight measurement and whatever weight the airline put on the airway bill shall be what is due for payment to the airline.

5. We shall not accept any contraband. Examples are pomo, fresh vegetables or dry, poultry product, dairy product, and Herbs (AGBO)

6 We shall not be responsible for customs checks, removal of removal items, customs seizure etc., as we do not communicate with the custom of any country.

7. Payment shall be validating orders and shipments.

8. Your Airport pickups shall attract custom clearance charges.

9. Repackage of foods shall attract a fee, as it a service rendered and we also need to purchase packing materials.

10. Shipping dates will be estimated and not final as circumstances beyond our control may arise at the port or with the airline.

11. In order not exceed the required weight limits of some country; we may split your cargo into more than one group with no recourse.

12. Once goods have been airlifted from Nigeria, Dafajuz Global shall be not accept any liabilities for any airlines delay, custom seizure, fines or destruction of goods. We thank you for your patronage and look forward a mutually beneficial relationship.

Drug profile:

https://www.emcdda.europa.eu/publications/drug-profiles/khat_en Non-medical consumption is illegal.

Khat may be forwarded under certain circumstances, e.g. for medical purposes. But this must be clearly declared as such.

Typical characteristics for a legal carriage are:

Consignors are legal farmers/companies that hold respective Import-permits from the destination countries for their shipments,

Consignors know that the goods are restricted,

Consignors provide a truthful description of the goods,

Consignees are pharmaceutical companies that are allowed to import that product, Such goods are usually handled by forwarders.

Shipments with goods description “Hair attachment dry leave” already give a clear indication of restricted items: “dry leave” could be dry leaves => plant parts.

Be suspicious!

Rules and process-descriptions

Ask the Customer if the shipment contains one or more of the above goods! If one or more of the above goods is there: Is the Customer aware of the restrictions? If no: don’t accept the shipment, resp. the concerned items!

If yes: ask the Customer if the required permits are available.

No permits available? Don’t accept the shipment / concerned items!

Ensure a proper booking of the shipment

All necessary steps are described in the Booking manual (Refer to eSSC Answer ID 3441)

https://lufthansa.custhelp.com/app/answers/detail/a_id/3441/kw/booking%20manual

This also includes an Embargo-check in iCAP Screen REC004!

Strictly follow the rules + procedures outlined in the CHM, Chapter 8.20 “Prohibitions and Restrictions (VUB)” https://collaboration.ebase.dlh.de/sites/TransferKnC/docs/Knowledge%20Center/04_Central%20Prod uction%20Units/01_FRA%20F%20OH%20Global%20Handling%20Management/06_FRA%20F%20OH- P/04%20Manuals%20+%20Guidelines/CHM/CHM.pdf

Make sure that the AWB description of goods reflects the concerned items!

German customs is insisting on acceptable good descriptions for shipments into the EU.

Perform physical check

Screening; Hand search where possible. Better safe than sorry.